Found this blog post on Active Rain. Reading this post is the best way I think for the average layman to understand the frusturation with dealing with Lenders Loss Mitigation Departments.
This article did not surprise me though. I've been waiting > 2 months for a Loss Mitigation Department to give me an updated approval. I have a buyer willing to purchase property on terms approved by investor (based on Febuary 2009 BPO). All I need is updated approval with new buyers name.